:root{--navy:#041d34;--blue:#0874b9;--bg:#f2f5f8;--line:#dce4ea;--ink:#12243a;--muted:#66778a;--red:#b82f32;--amber:#bb6c0c;--green:#177055}*{box-sizing:border-box}body{margin:0;font:14px/1.45 Inter,Segoe UI,Arial,sans-serif;background:var(--bg);color:var(--ink)}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.login{min-height:100vh;display:grid;place-items:center;background:var(--navy)}.login-card{width:min(390px,90vw);background:#fff;padding:34px;border-radius:14px;box-shadow:0 20px 55px #0004}.login-card img{width:150px;height:54px;object-fit:cover}.login-card p{color:var(--muted);font-weight:700}.login-card label{display:block;font-weight:650;margin:16px 0}.login-card input{display:block;width:100%;padding:11px;border:1px solid var(--line);border-radius:8px;margin-top:5px}.login-card button,.primary{border:0;border-radius:8px;background:var(--blue);color:#fff;padding:11px 16px;font-weight:700}.login-card button{width:100%}.login-card small,.error{display:block;margin-top:12px;color:var(--muted)}.error{color:var(--red)}.shell{display:grid;grid-template-columns:235px 1fr;min-height:100vh}aside{background:var(--navy);color:#c9daea;padding:22px 15px;position:sticky;top:0;height:100vh}.brand img{width:112px;height:42px;object-fit:cover}.brand span{display:block;font-size:12px;margin:0 0 25px 5px}nav{display:grid;gap:4px}nav button{border:0;background:transparent;color:#c9daea;text-align:left;padding:11px;border-radius:7px}nav button.active,nav button:hover{background:#0d3859;color:#fff}.identity{position:absolute;bottom:20px;left:20px;right:20px}.identity span{display:block;font-size:12px;color:#8ca9bf}.identity button{background:none;color:#bdd2e2;border:0;padding:8px 0}header{height:70px;background:#fff;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 28px;position:sticky;top:0;z-index:2}header input{width:min(440px,60vw);padding:10px 12px;border:1px solid var(--line);border-radius:8px}header button,.ghost{background:#fff;border:1px solid var(--line);border-radius:8px;padding:9px 12px}#content{padding:28px;max-width:1500px;margin:auto}.page-head{display:flex;justify-content:space-between;align-items:start;margin-bottom:20px}.page-head h1{margin:0;font-size:28px}.page-head p{margin:4px 0;color:var(--muted)}.kpis{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}.card{background:#fff;border:1px solid var(--line);border-radius:11px;box-shadow:0 7px 22px rgba(5,39,65,.05)}.kpi{padding:16px;text-align:left;width:100%}.kpi span{font-size:11px;color:var(--muted);font-weight:700}.kpi b{display:block;font-size:28px;margin-top:6px}.grid{display:grid;grid-template-columns:1.5fr 1fr;gap:16px;margin-top:16px}.panel{padding:19px}.panel h2{margin:0 0 14px;font-size:17px}.attention{width:100%;border-collapse:collapse}.attention th{text-align:left;color:var(--muted);font-size:11px;padding:8px;border-bottom:1px solid var(--line)}.attention td{padding:12px 8px;border-bottom:1px solid #edf1f4}.attention tr[data-id]{cursor:pointer}.attention tr[data-id]:hover{background:#f5f9fc}.pill{display:inline-block;padding:4px 8px;border-radius:20px;font-size:11px;font-weight:750}.critical{background:#f8dddd;color:var(--red)}.urgent{background:#ffedd7;color:var(--amber)}.normal{background:#def1e9;color:var(--green)}.stack{display:grid;gap:10px}.activity{padding:11px 0;border-bottom:1px solid var(--line)}.activity span{display:block;font-size:12px;color:var(--muted)}.filters{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:14px}.filters select,.filters input{padding:9px;border:1px solid var(--line);border-radius:8px;background:#fff}.request-card{padding:16px;margin-bottom:10px;display:grid;grid-template-columns:1fr auto;gap:12px;cursor:pointer}.request-card:hover{border-color:#8bc2e3}.request-card h3{margin:0 0 5px}.request-card p{margin:5px 0;color:var(--muted)}.score{font-size:24px;font-weight:800;color:var(--red);text-align:center}.score small{display:block;font-size:9px;color:var(--muted)}dialog{border:0;border-radius:13px;width:min(760px,94vw);padding:26px;box-shadow:0 24px 70px #0005}dialog::backdrop{background:#061728aa}.x{float:right;border:0;background:#edf2f5;border-radius:50%;width:34px;height:34px}.detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px}.detail{background:#f6f8fa;padding:11px;border-radius:8px}.detail span{display:block;font-size:11px;color:var(--muted)}.actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:20px}.timeline{border-left:2px solid #b8d1e1;margin-left:8px;padding-left:18px}.timeline div{margin:15px 0}.uploader{border:2px dashed #b9cbd8;padding:16px;border-radius:9px;margin:10px 0}.uploader input{display:block;margin-top:8px}.mapbox{height:430px;background:#dce9f0;border-radius:12px;display:grid;place-items:center;text-align:center}.empty{text-align:center;padding:45px;color:var(--muted)}#toast{position:fixed;right:20px;bottom:20px;background:var(--navy);color:#fff;padding:12px 16px;border-radius:8px;opacity:0;z-index:20;transition:.2s}#toast.show{opacity:1}@media(max-width:1100px){.kpis{grid-template-columns:repeat(3,1fr)}.grid{grid-template-columns:1fr}}@media(max-width:700px){.shell{grid-template-columns:1fr}aside{position:fixed;bottom:0;top:auto;width:100%;height:66px;z-index:5;padding:7px}.brand,.identity{display:none}nav{grid-template-columns:repeat(5,1fr)}nav button{font-size:11px;text-align:center;padding:9px 3px}nav button:nth-child(n+6){display:none}header{padding:0 13px}.kpis{grid-template-columns:repeat(2,1fr)}#content{padding:18px 12px 85px}.attention{display:block;overflow:auto}.detail-grid{grid-template-columns:1fr}.request-card{grid-template-columns:1fr}.score{text-align:left}.page-head{display:block}}

/* Demo-only destructive action */
button.danger{border-color:#c93b3b;color:#a42121;background:#fff}
button.danger:hover{background:#fff4f4}


/* Dealer request image thumbnails */
.photo-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:10px;margin:10px 0 16px}
.photo-thumb{position:relative;display:block;height:112px;overflow:hidden;border:1px solid var(--line);border-radius:9px;background:#eef3f7;color:#fff;text-decoration:none}
.photo-thumb img{display:block;width:100%;height:100%;object-fit:cover;transition:transform .18s ease}
.photo-thumb:hover img{transform:scale(1.035)}
.photo-thumb span{position:absolute;left:0;right:0;bottom:0;padding:18px 7px 6px;background:linear-gradient(transparent,#061728d9);font-size:10px;line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.photo-empty{grid-column:1/-1;margin:0;color:var(--muted)}
@media(max-width:560px){.photo-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.photo-thumb{height:105px}}


/* 2026-09 Dealer dashboard refresh */
.dealer-overview-head{align-items:center}.dashboard-kpis{margin-bottom:16px}.overview-map-card{padding:0;overflow:hidden;margin-top:16px}.overview-map-head{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;padding:17px 19px;border-bottom:1px solid var(--line)}.overview-map-head h2{margin:0;font-size:18px}.overview-map-head p{margin:3px 0 0;color:var(--muted);font-size:12px}.overview-map{height:235px;background:#dfe9ee}.map-legend{display:flex;flex-wrap:wrap;gap:10px;font-size:11px;color:var(--muted)}.map-legend span{display:flex;align-items:center;gap:5px}.dot{width:9px;height:9px;border-radius:50%;display:inline-block}.dot.passport{background:#1478b8}.dot.critical{background:#c83232}.dot.urgent{background:#e9831d}.dot.attention{background:#e5b322}.dashboard-columns{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-top:16px}.dashboard-stream{min-width:0}.stream-title{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:7px}.stream-title h2{margin:0}.stream-row{display:grid;grid-template-columns:12px 1fr;gap:10px;align-items:start;width:100%;text-align:left;background:transparent;border:0;border-top:1px solid #edf1f4;padding:12px 3px;color:var(--ink)}.stream-row:hover{background:#f7fafc}.stream-row b,.stream-row small{display:block}.stream-row small{margin-top:3px;color:var(--muted);line-height:1.35}.stream-icon{width:9px;height:9px;border-radius:50%;margin-top:5px;background:#8fa4b4}.passport-icon{background:#1478b8}.work-icon{background:#177055}.sev-critical{background:#c83232}.sev-urgent{background:#e9831d}.sev-needs_attention{background:#e5b322}.compact{padding:20px 4px}
@media(max-width:1100px){.dashboard-columns{grid-template-columns:1fr 1fr}.dashboard-columns>section:last-child{grid-column:1/-1}}
@media(max-width:700px){.overview-map-head{display:block}.map-legend{margin-top:10px}.overview-map{height:220px}.dashboard-columns{grid-template-columns:1fr}.dashboard-columns>section:last-child{grid-column:auto}}

/* Compact overview map + service snapshot */
.dashboard-top-grid{display:grid;grid-template-columns:minmax(300px,.72fr) minmax(430px,1.28fr);gap:14px;margin:14px 0}.compact-left-map{overflow:hidden}.overview-map-head.compact{padding:14px 14px 8px}.overview-map-head.compact h2{margin:0 0 3px}.overview-map-head.compact p{margin:0}.overview-map-small{height:130px!important;min-height:130px!important}.compact-legend{padding:8px 12px 11px;border-top:1px solid #e7edf3;display:flex;gap:12px;flex-wrap:wrap;font-size:11px}.dashboard-snapshot{padding:14px}.snapshot-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin:8px 0 10px}.snapshot-grid>div{border:1px solid #e4eaf0;border-radius:10px;padding:10px;background:#fbfcfd}.snapshot-grid span{display:block;font-size:11px;color:#687583}.snapshot-grid b{display:block;font-size:20px;margin-top:2px}.snapshot-note{font-size:12px;color:#697783;margin:8px 0 10px}.snapshot-row{width:100%;border:0;background:transparent;display:flex;gap:9px;align-items:flex-start;text-align:left;padding:8px 2px;border-top:1px solid #edf1f4;cursor:pointer}.snapshot-row span:last-child{min-width:0}.snapshot-row b,.snapshot-row small{display:block}.snapshot-row small{color:#72808c;margin-top:2px}
@media(max-width:900px){.dashboard-top-grid{grid-template-columns:1fr}.overview-map-small{height:125px!important;min-height:125px!important}.snapshot-grid{grid-template-columns:repeat(2,1fr)}}

.manufacturer-link-box{margin-top:16px;padding:14px;border:1px solid #dbe5ee;border-radius:12px;background:#f8fbfd}.manufacturer-link-box h3{margin:0 0 6px}.manufacturer-link-box p{margin:0 0 10px;color:#63717d;font-size:13px}.copy-link-row{display:flex;gap:8px}.copy-link-row input{flex:1;min-width:0;font-size:12px}@media(max-width:700px){.copy-link-row{flex-direction:column}}

.manufacturer-link-box small{display:block;margin-top:8px;color:#6c7a87}.copy-manufacturer-link{white-space:nowrap}

/* Reliable local dashboard map: no third-party runtime tiles. */
.overview-map-small{height:148px!important;min-height:148px!important;padding:0;background:#eaf2f5;overflow:hidden}
.reliable-map-svg{display:block;width:100%;height:100%;min-height:inherit;background:#eaf2f5}
.geo-point{cursor:pointer;outline:none}.geo-point:hover circle:last-child,.geo-point:focus circle:last-child{stroke:#0b2538;stroke-width:2.5}.map-runtime-note{position:absolute;right:9px;bottom:7px;background:rgba(255,255,255,.88);border:1px solid #dce5ea;border-radius:6px;padding:3px 6px;font-size:9px;color:#6a7b85;pointer-events:none}.overview-map{position:relative}.map-empty-note{position:absolute;inset:0;display:grid;place-items:center;color:#6b7c86;font-size:12px}.full-local-map{height:360px;position:relative;border-radius:10px;overflow:hidden;background:#eaf2f5}.full-local-map .reliable-map-svg{height:360px}.full-local-map .map-runtime-note{font-size:10px}.compact-left-map{margin-top:0}
@media(max-width:900px){.overview-map-small{height:135px!important;min-height:135px!important}.full-local-map,.full-local-map .reliable-map-svg{height:300px}}

/* Real interactive map */
.overview-map-small.real-map{height:185px;min-height:185px;border-radius:8px;overflow:hidden;background:#eaf2f5}
.full-local-map.real-map{height:520px;min-height:520px;border-radius:10px;overflow:hidden;background:#eaf2f5}
.ryonx-map-marker{width:14px;height:14px;border:2px solid #fff;border-radius:50%;box-shadow:0 1px 5px rgba(0,0,0,.28);padding:0;cursor:pointer}
.ryonx-map-marker:hover{transform:scale(1.3)}
.maplibregl-popup-content{font:12px/1.35 Inter,Segoe UI,Arial,sans-serif;padding:7px 9px;border-radius:7px}
@media(max-width:800px){.overview-map-small.real-map{height:165px;min-height:165px}.full-local-map.real-map{height:380px;min-height:380px}}

/* Minimal UX patch: manufacturer response + accepted job controls */
.manufacturer-response-box{margin:14px 0;padding:14px;border:1px solid #cfe7db;background:#f5fbf8;border-radius:10px}.manufacturer-response-head{display:flex;align-items:center;justify-content:space-between;gap:10px}.manufacturer-response-head h3{margin:0}.manufacturer-response-text{margin:10px 0;white-space:pre-wrap}.workflow-controls{margin:16px 0 20px;padding:16px;border:1px solid #dbe4ec;background:#f8fafc;border-radius:12px}.workflow-controls-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px;margin-bottom:12px}.workflow-controls-head h3{margin:0 0 3px}.workflow-controls-head p{margin:0;color:#66798a;font-size:13px}.workflow-control-grid label{display:flex;flex-direction:column;gap:7px}.inline-control-btn{align-self:flex-start}.return-request-btn{white-space:nowrap}.undo-help{display:block;margin-top:10px;color:#6d7884}.stream-row.work-row{cursor:pointer}.stream-row.work-row:hover{background:#f6f9fc}@media(max-width:720px){.workflow-controls-head{flex-direction:column}.return-request-btn{width:100%}}